TERMS AND CONDITIONS OF USE
1. WHO ARE WE?
1.1. Gezoba Discovery MMC, a legal entity duly incorporated and existing under the laws of the Republic of Azerbaijan, with TIN 1507714321 and registered address at AZ1008, Baku City, Narimanov District, 45 Aliashraf Alizade Street, Apt. 24 (“Gezoba”), operates the website www.gezoba.com, the Gezoba mobile application and other related digital interfaces (collectively, the “Platform”).
1.2. Gezoba operates an online intermediary platform through which travelers and other users may search for, compare and book hotel accommodation and other travel-related services made available by independent third-party suppliers (“Suppliers”). Unless expressly stated otherwise for a specific Service, Gezoba does not own, operate or manage the accommodation or provide the underlying Service.
1.3. By accessing or using the Platform, registering an Account, submitting a Booking request or otherwise using Gezoba’s services, the User confirms that he/she has read, understood and agrees to be bound by these Terms and Conditions of Use (“Terms”).
1.4. These Terms govern the relationship between Gezoba and the User in connection with use of the Platform. The provision of the underlying accommodation or other travel-related Service may additionally be subject to the applicable Booking Conditions disclosed to the User before or at the time of Booking.
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE PLATFORM OR MAKING A BOOKING.
2. DEFINITIONS
2.1. “Account” means the User’s personal account registered on the Platform.
2.2. “Booking” means a reservation for a Service submitted through the Platform and confirmed in accordance with these Terms.
2.3. “Booking Confirmation” means the electronic confirmation issued or made available to the User following confirmation of a Booking.
2.4. “Content” means text, graphics, photographs, images, ratings, reviews, descriptions, software, databases, trademarks, logos and other materials displayed or made available through the Platform.
2.5. “Guest” means the person who will actually use the Service, whether or not that person made the Booking.
2.6. “Platform” means the Gezoba website, mobile application and related digital systems and interfaces.
2.7. “Service” means the hotel accommodation, lodging or other travel-related service made available for booking through the Platform based on inventory provided to Gezoba by a Supplier.
2.8. “Supplier” means an independent third party that makes a Service or related travel inventory available to Gezoba for booking through the Platform, whether directly or through a distribution arrangement. The Supplier for a particular Booking, or the relevant provider or contracting party, will be identified in the Booking Confirmation where applicable.
2.9. “Booking Conditions” means the specific conditions applicable to a particular Service, including cancellation, modification, no-show, check-in/check-out, occupancy, age, deposit, house rules and other service-specific conditions disclosed in connection with the Booking.
2.10. “User” means an individual accessing or using the Platform, including a person making a Booking for himself/herself or on behalf of another Guest.
3. NATURE OF GEZOBA’S SERVICES
3.1. Gezoba provides an electronic intermediary and booking platform. Through the Platform, Users may search for Services, review information made available in relation to Services, submit Booking requests, receive Booking Confirmations, manage Bookings where such functionality is available and communicate with Gezoba in relation to booking matters.
3.2. Unless the Booking Confirmation expressly states otherwise, the underlying Service is provided by the Supplier or other service provider identified in the Booking Confirmation, and Gezoba acts only as an intermediary. Gezoba remains responsible for the proper performance of its own Platform, payment-facilitation and booking-support obligations.
3.3. A confirmed Booking is subject to the Booking Confirmation and the applicable Booking Conditions disclosed in connection with that Booking. These Terms separately regulate the User’s access to and use of the Gezoba Platform.
3.4. Gezoba may provide customer support, transmit communications, facilitate modifications or cancellations and otherwise assist Users in relation to a Booking. Such assistance does not transfer to Gezoba the Supplier’s responsibility for the actual Service.
3.5. Gezoba may add, remove, suspend or change Platform functionalities from time to time, subject to applicable law and without adversely changing the confirmed terms of an existing Booking except where permitted by law.
4. INFORMATION ABOUT SUPPLIERS AND SERVICES
4.1. Information concerning Services, including hotel descriptions, photographs, facilities, amenities, room categories, availability, rates, policies and other booking information, may be supplied to Gezoba by third-party or other authorized sources.
4.2. Inventory, rates, availability, booking conditions and other Service information displayed on the Platform may originate from third-party sources. Gezoba may take reasonable measures to maintain accurate Platform information but does not independently inspect or verify every hotel, property, photograph, facility or representation.
4.3. Photographs and illustrations may be representative only. Unless expressly confirmed, they do not guarantee a particular room number, view, floor, layout, furnishing or other specific characteristic.
4.4. Star classifications, ratings or similar classifications may be assigned by public authorities, Suppliers or third parties and may differ between countries and classification systems.
4.5. If Gezoba becomes aware that information displayed on the Platform is materially inaccurate, Gezoba may correct, suspend or remove such information and, where appropriate, notify affected Users.
4.6. Nothing in this Section limits any mandatory right of a consumer to receive accurate, sufficient and understandable information under applicable law.
5. ELIGIBILITY, REGISTRATION AND ACCOUNT SECURITY
5.1. A User making a Booking must be at least 18 years old and have legal capacity to enter into the relevant transaction.
5.2. The User shall provide complete, accurate and current information when registering or making a Booking and shall update such information where necessary.
5.3. The User is responsible for maintaining the confidentiality of Account credentials and for activities carried out through the Account, except where unauthorized activity results from circumstances attributable to Gezoba.
5.4. The User shall immediately notify Gezoba if the User reasonably suspects unauthorized access to or use of the Account.
5.5. Gezoba may require reasonable verification of identity, contact information or Booking details where necessary for security, fraud prevention, legal compliance or performance of the Booking.
5.6. Account access and/or Bookings may be verified using a one-time password (“OTP”) sent to the mobile telephone number provided by the User. The User must not disclose an OTP to any unauthorized third party and is responsible for ensuring that the telephone number provided is accurate and accessible to the User.
6. BOOKING ON BEHALF OF OTHER PERSONS
6.1. A User may make a Booking for another Guest where permitted by the relevant Service.
6.2. By doing so, the User confirms that he/she is authorized to provide the Guest’s information and to make the Booking on that Guest’s behalf.
6.3. The User is responsible for ensuring that each Guest is informed of the Booking conditions, applicable Booking Conditions and relevant property rules.
6.4. The User shall ensure that Guest information required for the Booking is accurate and corresponds, where applicable, to identification or travel documents.
7. MAKING AND CONFIRMING A BOOKING
7.1. Before submitting a Booking, the User shall review the material Booking information displayed on the Platform, including the Service, dates, number of Guests, room or Service type, price, applicable taxes and charges disclosed on the Platform, cancellation and no-show conditions, and any other applicable Booking Conditions.
7.2. The User is responsible for ensuring that all information and Booking details provided or selected by the User are complete and accurate before submitting the Booking.
7.3. Submission of a Booking request does not constitute confirmation of the Booking and does not guarantee availability. A Booking shall only be considered confirmed once a Booking Confirmation has been issued or made available to the User in accordance with Clause 7.4.
7.4. A Booking is considered confirmed when a Booking Confirmation is issued or made available to the User through the Platform, by email, or through other electronic means.
7.5. The Booking Confirmation will contain or identify a unique booking reference number and will form an integral part of the Booking. The User should retain the Booking Confirmation and booking reference number for any communications relating to the Booking.
7.6. The User shall promptly review the Booking Confirmation and notify Gezoba without undue delay of any discrepancy or error. The User remains responsible for errors resulting from inaccurate or incomplete information provided or selected by the User, subject to applicable law.
7.7. Electronic acceptance, electronic communications and Booking Confirmations may be used in connection with the conclusion and performance of transactions through the Platform in accordance with applicable legislation governing electronic commerce and electronic documents.
8. BOOKING CONDITIONS AND ORDER OF PRECEDENCE
8.1. A Service may be subject to specific booking conditions disclosed to the User before completion of the Booking, including cancellation, modification, no-show, check-in/check-out, occupancy, age, deposit and other service-specific conditions. By completing the Booking, the User accepts those conditions.
8.2. Mandatory provisions of applicable law shall prevail over any inconsistent contractual provision.
8.3. Subject to Section 8.2, in the event of a conflict concerning a specific confirmed Booking, the Booking Confirmation and the specific conditions expressly disclosed for that Booking shall apply to the relevant Service, while these Terms shall govern use of the Gezoba Platform.
8.4. The User must comply with reasonable and lawful house rules and other requirements of the Supplier communicated in connection with the Service.
9. PRICES, TAXES AND ADDITIONAL CHARGES
9.1. The price and material charges displayed for a Service shall be presented to the User before completion of the Booking in accordance with applicable law and the information supplied for that Service.
9.2. Depending on the Service and destination, certain local taxes, tourism taxes, resort charges, security deposits or other amounts may be payable at the property where this is disclosed in connection with the Booking or is required by applicable law.
9.3. The User is responsible for reviewing the price breakdown and any disclosed additional charges before confirming the Booking.
9.4. Taxes or mandatory governmental charges may change as a result of changes in applicable law. Any such change shall be dealt with in accordance with applicable law and the confirmed Booking conditions.
9.5. Currency conversions displayed for information purposes may be approximate unless the Platform expressly states that a particular converted amount is the amount applicable to the Booking.
9.6. Payments made through the Platform may be processed by authorized third-party payment service providers and may be subject to their applicable security and processing requirements.
10. OBVIOUS PRICING, AVAILABILITY AND TECHNICAL ERRORS
10.1. Despite reasonable measures, an obvious pricing, availability, typographical, system, connectivity or data transmission error may occasionally occur.
10.2. If the price or another material price component changes before final confirmation of the Booking, the updated amount shall be presented to the User for re-confirmation. The Booking shall not be completed at the updated price without the User’s confirmation.
10.3. Where a Booking is affected by a manifest error that a reasonable person should have recognized as an error, Gezoba may, to the extent permitted by applicable law, contact the User to correct the error, offer the Booking on the correct terms or cancel the affected Booking.
10.4. If an affected Booking is cancelled under Section 10.3 and an amount has been collected in relation to that Booking, the amount due for return shall be handled in accordance with the applicable Booking Conditions and mandatory law.
10.5. Gezoba shall not rely on this Section to arbitrarily change a correctly confirmed price or other material condition.
11. AVAILABILITY AND THIRD-PARTY CONNECTIVITY
11.1. Availability and inventory may be transmitted through Supplier systems, channel managers, APIs or other third-party connectivity systems.
11.2. A Service displayed as available may become unavailable before the Booking is confirmed.
11.3. Gezoba does not guarantee uninterrupted or error-free operation of third-party systems or continuous availability of every Service.
11.4. Where a connectivity or inventory discrepancy affects a Booking, Gezoba may assist the User and Supplier in identifying an appropriate solution, without assuming responsibility for the Supplier’s underlying Service except to the extent required by applicable law.
12. CHECK-IN, CHECK-OUT AND SPECIAL REQUESTS
12.1. The User and Guest shall comply with the check-in and check-out requirements applicable to the Service.
12.2. The applicable hotel or service provider may require valid identification, Guest registration information, a payment card, deposit or other reasonable documentation at check-in in accordance with the conditions applicable to the Booking.
12.3. Early check-in and late check-out are subject to availability and the conditions applicable to the Booking and may involve additional charges where disclosed or agreed.
12.4. Special requests, including room location, view, bed type, connecting rooms, accessibility requests or other preferences, are not guaranteed unless expressly confirmed by the Supplier or in the Booking Confirmation.
12.5. Occupancy, child, extra-bed, pet and age policies are governed by the conditions applicable to the relevant Service.
13. CANCELLATION BY THE USER
13.1. Each Booking is subject to the cancellation conditions disclosed before confirmation of that Booking.
13.2. A Booking may be refundable, partially refundable or non-refundable depending on the rate and Booking Conditions selected by the User.
13.3. The User shall submit a cancellation through the Platform or another cancellation channel designated by Gezoba.
13.4. A cancellation is effective when it is successfully processed and confirmed through the applicable channel.
13.5. Cancellation charges, if any, shall be determined in accordance with the conditions accepted for the relevant Booking and mandatory applicable law.
13.6. Gezoba shall not independently waive a Supplier’s valid cancellation condition unless Gezoba is authorized to do so or mandatory law requires otherwise.
14. MODIFICATION OF A BOOKING
14.1. Requests to change dates, Guest names, occupancy, room type or other Booking details are subject to the relevant Service’s availability and applicable Booking Conditions.
14.2. A modification may result in a change of price or other conditions.
14.3. A requested modification is not effective until confirmed.
14.4. If a Booking cannot be modified, the User may need to cancel the existing Booking and submit a new Booking, in which case the original Booking’s cancellation conditions may apply.
15. NO-SHOW AND EARLY DEPARTURE
15.1. If a Guest does not arrive or use the Service without cancelling in accordance with the applicable conditions, the Booking may be treated as a no-show.
15.2. A no-show may result in cancellation of all or part of the Booking and charges in accordance with the Booking Conditions accepted by the User.
15.3. Early departure or failure to use part of a confirmed Service does not automatically create a right to a refund. Any refund or adjustment shall be determined by the applicable Booking conditions and mandatory law.
16. CANCELLATION, OVERBOOKING AND SERVICE UNAVAILABILITY
16.1. In exceptional circumstances, a Supplier may be unable to provide a confirmed Service, including due to overbooking, closure, operational failure or other circumstances affecting the Supplier.
16.2. The rights and remedies available to the User in connection with an unavailable confirmed Booking shall be determined by the applicable Booking Conditions and mandatory law.
16.3. Where Gezoba becomes aware of such circumstances, Gezoba may, where reasonably possible, assist the User in identifying an alternative Service or other available solution.
16.4. Unless Gezoba has expressly undertaken otherwise, Gezoba does not guarantee that an alternative Service will be available or identical in price, location or characteristics.
16.5. Nothing in this Section limits any mandatory remedy available to the User under applicable law.
17. REFUNDS
17.1. Any right to a refund shall be determined by the conditions applicable to the relevant Booking and mandatory applicable law.
17.2. The time required for a refund to appear may depend on the relevant Supplier, financial institution, payment service provider, card scheme or other processing circumstances.
17.3. Unless otherwise required by law or technically necessary, refunds are normally processed through the original payment method or the method applicable to the relevant transaction.
17.4. The User shall provide accurate information reasonably required to process any refund.
18. GUEST CONDUCT, PROPERTY RULES AND DAMAGE
18.1. Users and Guests shall behave lawfully and reasonably and comply with the lawful rules applicable at the place where the Service is provided.
18.2. Users and Guests shall not damage property, endanger other persons, engage in unlawful conduct or materially disturb the operation of the Supplier’s premises.
18.3. Responsibility for loss or damage caused by a User or Guest at the place where the Service is provided shall be determined under applicable law and the conditions applicable to the Booking.
18.4. Unless Gezoba expressly provides a separate damage-resolution service, Gezoba is not responsible for determining the existence, cause or amount of alleged property damage arising from a Guest’s stay or use of a Service.
19. TRAVEL DOCUMENTS AND USER RESPONSIBILITIES
19.1. The User and Guest are responsible for obtaining and maintaining passports, visas, permits, insurance, health documentation and other travel documents required for the relevant trip or destination.
19.2. Gezoba does not guarantee admission to a country, property or Service.
19.3. Failure to obtain required travel documents does not automatically entitle the User to cancel without charge or receive a refund; the applicable Booking conditions and mandatory law shall apply.
19.4. Users should independently verify current travel, entry, health and safety requirements with competent authorities.
20. PROHIBITED USE, FRAUD AND ABUSE
20.1. Users shall not use the Platform to: (a) violate applicable law; (b) provide false or misleading information; (c) make fraudulent, speculative or fictitious Bookings; (d) use an unauthorized payment method; (e) impersonate another person; (f) misuse discounts, promotional codes or loyalty benefits; (g) interfere with the Platform’s security or operation; (h) gain unauthorized access to systems or Accounts; (i) introduce malicious software; (j) scrape, crawl or systematically extract Platform data without authorization; or (k) harass Suppliers, Gezoba personnel or other Users.
20.2. Gezoba may apply reasonable fraud-prevention and security measures and may request verification where suspicious activity is identified.
20.3. Gezoba may suspend or restrict an Account or Booking where Gezoba reasonably believes that fraud, abuse, unlawful conduct or a material security risk exists, subject to applicable law.
20.4. Duplicate, automated, fictitious or abusive Bookings may be cancelled where reasonably necessary and permitted by law.
21. CHARGEBACKS AND PAYMENT REVERSALS
21.1. Nothing in these Terms limits a User’s lawful right to dispute an unauthorized or incorrectly processed transaction.
21.2. A User shall not knowingly initiate a fraudulent or abusive chargeback or payment reversal in relation to a validly provided or validly chargeable Booking.
21.3. Where a payment is lawfully due and is reversed without valid basis, Gezoba may take reasonable steps permitted by law to recover amounts properly owed in connection with Gezoba’s services and any demonstrable costs directly caused by the improper reversal.
22. ELECTRONIC COMMUNICATIONS
22.1. Gezoba may communicate with Users electronically in connection with registration, security, Bookings, cancellations, modifications, service updates and other matters relating to use of the Platform.
22.2. Communications may be sent through the Platform, e-mail, SMS, push notification or other contact channel provided by the User, where permitted by applicable law.
22.3. The User is responsible for maintaining current contact details and for reviewing material Booking communications.
22.4. Marketing communications shall be handled separately in accordance with applicable law and Gezoba’s Privacy Policy and any required consent mechanism.
23. REVIEWS AND USER CONTENT
23.1. Where the Platform permits Users to submit reviews, ratings, photographs, comments or other content (“User Content”), the User shall ensure that such content is based on genuine experience, is lawful and does not infringe third-party rights.
23.2. User Content must not be fraudulent, defamatory, threatening, discriminatory, obscene, misleading, commercially promotional without authorization or otherwise unlawful.
23.3. By submitting User Content, the User grants Gezoba a non-exclusive, worldwide, royalty-free license to host, reproduce, display, adapt for formatting, distribute and otherwise use that content for operation, improvement and lawful promotion of the Platform, subject to applicable law and the Privacy Policy.
23.4. Gezoba may moderate, refuse or remove User Content where Gezoba reasonably believes that it violates these Terms, applicable law or legitimate Platform standards.
23.5. Gezoba does not guarantee that every submitted review will be published or remain published indefinitely.
24. SEARCH RESULTS, RANKING AND PROMOTIONAL PLACEMENT
24.1. Gezoba may determine the presentation and order of Services on the Platform using factors such as relevance, availability, price, popularity, User preferences, review information, booking performance and other legitimate criteria.
24.2. Where permitted by law, certain Services may receive enhanced or promotional visibility based on commercial arrangements. Such placement shall be identified where applicable law requires disclosure.
24.3. A higher position in search results does not constitute a guarantee or independent certification by Gezoba of the quality of a Service.
25. INTELLECTUAL PROPERTY
25.1. The Platform, its software, design, databases, trademarks, logos and Content owned or licensed by Gezoba are protected by applicable intellectual property laws.
25.2. Gezoba grants the User a limited, revocable, non-exclusive, non-transferable right to access and use the Platform for lawful personal or internal booking purposes.
25.3. The User shall not, without authorization, reproduce, modify, distribute, sell, sublicense, reverse engineer, decompile, commercially exploit or create derivative works from the Platform or Gezoba-owned Content except where such restriction is prohibited by law.
25.4. Third-party photographs, trademarks and other materials displayed on the Platform remain subject to the rights of their respective owners.
26. THIRD-PARTY SERVICES AND LINKS
26.1. The Platform may rely on or contain links to third-party services, including mapping, communications, authentication, analytics or other technology services.
26.2. Third-party services may be governed by their own terms and privacy notices.
26.3. Gezoba is not responsible for the independent operation or content of third-party websites or services merely because a link or integration is made available through the Platform, except to the extent required by applicable law.
27. PERSONAL DATA
27.1. Gezoba processes personal data in accordance with applicable legislation of the Republic of Azerbaijan and the Gezoba Privacy Policy.
27.2. Information necessary for a Booking may be transmitted to third parties involved in processing or fulfilling the Booking, as further described in the Privacy Policy.
27.3. The User shall review the Privacy Policy for information concerning the categories of personal data processed, purposes of processing, disclosures, retention, security and applicable data-subject rights.
28. LIMITATION OF GEZOBA’S RESPONSIBILITY
28.1. Gezoba is responsible for the proper performance of its own obligations relating to operation of the Platform and intermediary services, subject to these Terms and applicable law.
28.2. Gezoba is not responsible for the physical condition of accommodation, cleanliness, room allocation, food and beverage services, on-site operations, conduct of on-site personnel or other aspects of the actual stay or underlying Service, except where and to the extent liability is imposed on Gezoba by mandatory law or results from Gezoba’s own breach.
28.3. To the maximum extent permitted by applicable law, Gezoba shall not be liable for indirect, incidental, special or consequential loss arising solely from circumstances outside Gezoba’s reasonable control.
28.4. Nothing in these Terms excludes or restricts liability for fraud, intentional misconduct or any other liability that cannot lawfully be excluded or limited.
28.5. Nothing in these Terms excludes, restricts or prejudices mandatory rights or remedies available to a consumer under the legislation of the Republic of Azerbaijan.
29. USER RESPONSIBILITY AND INDEMNIFICATION
29.1. To the extent permitted by applicable law, the User is responsible for direct losses reasonably incurred by Gezoba as a result of the User’s fraudulent or unlawful use of the Platform, material breach of these Terms, unauthorized use of another person’s payment method, or infringement of third-party rights.
29.2. To the extent permitted by applicable law, the User shall indemnify Gezoba against third-party claims, liabilities and reasonable documented costs arising directly from conduct described in Section 29.1, except to the extent caused by Gezoba’s own breach, negligence, fraud or intentional misconduct.
29.3. This Section shall not operate to deprive a consumer of any mandatory protection available under applicable law.
30. SUSPENSION AND TERMINATION
30.1. Gezoba may suspend or terminate an Account or restrict access to the Platform where the User materially breaches these Terms, engages in fraud or unlawful conduct, creates a material security risk, repeatedly abuses Platform functionality or where suspension is required by law or a competent authority.
30.2. Where reasonably practicable and appropriate, Gezoba may provide notice of suspension or termination.
30.3. Suspension or termination of an Account does not automatically cancel a valid existing Booking unless cancellation is necessary for security, fraud prevention, legal compliance or is otherwise permitted under the Booking conditions and applicable law.
30.4. Accrued rights and obligations and provisions intended by their nature to survive termination shall remain effective.
31. CHANGES TO THESE TERMS
31.1. Gezoba may amend these Terms from time to time to reflect changes in law, Platform functionality, security requirements or business operations.
31.2. Material amendments shall be communicated through the Platform, by e-mail or another reasonable method before they take effect where required by applicable law.
31.3. Updated Terms shall apply from the effective date stated in the updated version.
31.4. Unless required by law or agreed by the User, an amendment shall not retroactively alter the material conditions of a Booking already confirmed before the amendment took effect.
32. FORCE MAJEURE
32.1. Neither Gezoba nor the User shall be considered in breach of an obligation under these Terms to the extent performance is prevented or materially delayed by circumstances beyond that party’s reasonable control.
32.2. Such circumstances may include war, terrorism, civil unrest, epidemic or pandemic, quarantine, natural disaster, severe weather, governmental action, embargo, widespread telecommunications or infrastructure failure, or other comparable events beyond reasonable control.
32.3. The affected party shall use reasonable efforts to mitigate the consequences and resume performance where reasonably possible.
32.4. The effect of a force majeure event on the underlying Service, cancellation or refund shall also be determined by mandatory law and the applicable Booking and Booking Conditions.
33. COMPLAINTS AND CUSTOMER SUPPORT
33.1. Users should contact Gezoba customer support without undue delay regarding problems with the booking process or Platform.
33.2. Issues concerning the actual condition or performance of the Service should be reported promptly to Gezoba and, where appropriate, directly at the place where the Service is being provided, so that the matter may be addressed without undue delay.
33.3. Complaints and statutory withdrawal notices may be submitted to info@gezoba.com or sent to Gezoba’s registered address stated in Section 36.
33.4. The User should provide the Booking reference and reasonable supporting information necessary to investigate the complaint.
33.5. Nothing in this Section restricts a User’s right to apply to a competent state authority or court where such right exists under applicable law.
34. GOVERNING LAW AND DISPUTE RESOLUTION
34.1. These Terms and the relationship between Gezoba and the User concerning use of the Platform shall be governed by the laws of the Republic of Azerbaijan, without prejudice to mandatory rules that may apply to a consumer.
34.2. The parties shall use reasonable efforts to resolve disputes amicably, including through Gezoba’s complaint procedure where appropriate.
34.3. Electronic-commerce disputes may be resolved through lawful out-of-court means where the parties agree or applicable law provides such mechanism.
34.4. If a dispute is not resolved amicably, it shall be submitted to the competent courts of the Republic of Azerbaijan, subject to any mandatory jurisdictional rights available to a consumer under applicable law.
35. MISCELLANEOUS
35.1. These Terms, the Booking Confirmation and any specific conditions expressly incorporated into a Booking constitute the applicable contractual framework between Gezoba and the User concerning use of the Platform. The Privacy Policy separately explains how Gezoba processes personal data and does not form part of the contractual terms of a Booking unless mandatory law provides otherwise.
35.2. If any provision of these Terms is held invalid or unenforceable, it shall be limited or modified only to the minimum extent necessary, and the remaining provisions shall continue in force.
35.3. Failure by Gezoba to enforce a provision on one occasion does not constitute a waiver of that provision or any other right.
35.4. The User may not assign rights or obligations under these Terms where such assignment would materially affect Gezoba or a Booking without Gezoba’s consent, except where mandatory law provides otherwise.
35.5. Headings are for convenience only and do not affect interpretation.
35.6. Provisions relating to intellectual property, liability, User responsibility, disputes, accrued obligations and other provisions intended by their nature to survive shall continue after termination of the User’s Account or cessation of Platform use.
35.7. Nothing in these Terms creates an employment, partnership or joint venture relationship between Gezoba and the User.
35.8. These Terms shall be interpreted consistently with the mandatory provisions of the Civil Code of the Republic of Azerbaijan, the Law of the Republic of Azerbaijan “On Protection of Consumer Rights” and other applicable legislation.
36. CONTACT INFORMATION
Legal EntityGezoba Discovery MMC
TIN1507714321
Registered AddressAZ1008, Baku City, Narimanov District, 45 Aliashraf Alizade Street, Apt. 24
Websitewww.gezoba.com
Customer Support / Reservationsreservations@gezoba.com
General Inquiriesinfo@gezoba.com
Legal E-mailinfo@gezoba.com
Telephone+994 10 265 00 66